Refund Policy
Refund Policy for Services Rendered
We strive to provide high-quality services and ensure client satisfaction. However, we understand that issues may arise. This policy outlines the conditions under which refunds or adjustments may be considered.
1. No Refunds for Completed Services
Once a service has been fully rendered, it is generally non-refundable. This includes consultations, completed work, or any deliverables agreed upon in the service contract.
2. Satisfaction Concerns
If you are not satisfied with the service provided, you must notify us within 7 days of service completion. Please send a written request to [email] including:
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Your name and contact details
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The date and description of the service
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A detailed explanation of your concern
3. Case-by-Case Review
All concerns will be reviewed individually. If we determine that the service did not meet the agreed-upon standards, we may offer:
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A partial refund
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A revision or correction of the service
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A credit toward future services
Any decision to offer compensation is at our sole discretion.
4. Exclusions
Refunds will not be issued in the following cases:
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Dissatisfaction based on factors beyond our control (e.g., client delay or lack of communication)
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Change of mind after the service is completed
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Failure to provide required materials or access needed to complete the service
5. Contact Us
For questions or concerns regarding this policy, contact us at: legacyinfrastructureandtech@gmail.com
Thank you for choosing our services. We appreciate your support. If you have questions or need assistance, please contact us. We look to serving you again.